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Frequently Asked Questions

Quick answers about our products and services

How do I get a product quote?

You can submit an inquiry through our contact form, message us on WhatsApp at +86 184-2722-3524, or email us at [email protected]. Our sales team will provide you with a detailed quote.

What is the warranty period?

All our products come with a 12-month warranty and free technical support and maintenance services.

Do you offer customized solutions?

Yes, our professional R&D team can provide customized laser equipment solutions based on your specific requirements.

What is the delivery time?

Standard products typically have a 2-4 week delivery time. Custom products may require longer depending on complexity.

Do you provide installation and training?

Yes, we provide free installation, commissioning, and operator training to ensure you can fully utilize our products.

How do I contact technical support?

You can reach our technical support team via WhatsApp at +86 184-2722-3524, email at [email protected], or through our online contact form. We provide 24/7 technical support.